Warranty

ZLight Technology LLC (“ZLight”) provides the following limited warranty covering the ZLight LED replacement bulbs purchased from ZLight.

ZLight warrants that the below-referenced bulbs when operated together as a system comply with their published specifications and are free from defects in materials and workmanship for the respective periods of time set forth below.

Bulbs Replacement:

If a ZLight LED replacement bulb mentioned below fails due to defects in materials or workmanship within the time periods/hours of operation indicated below, then ZLight will provide a credit to the direct purchaser (“Purchaser”) equal to the current price ZLight charges Purchaser for the bulbs. This warranty applies only to bulbs that are operated on a burning cycle of 20 times or less per day and 4,000 hours per year; operating in lighting equipment designed and approved for the application and in environmental conditions (temperature, humidity and air movement) within the normal specified operating range of the system. All of ZLight LED products must be installed by licensed electricians.  

 

ZL-Par20/30/38    36 months after date of purchase, or 30,000 hours of operation, whichever comes first
ZL-A19    36 months after date of purchase, or 30,000 hours of operation, whichever comes first
ZL-MR16/GU10/JDR    12 months after date of purchase, or 5,000 hours of operation, whichever comes first
ZL-T8    60 months after date of purchase, or 30,000 hours of operation, whichever comes first
ZT-SP    12 months after date of purchase
Z-M1/M2    60 months after date of purchase, or 15,000 hours of operation, whichever comes first

 

Terms and Conditions: 

Operation of the bulbs in total enclosed systems with no natural air circulations will void this warranty. The foregoing bulbs warranties apply only to direct purchases from ZLight, but do not apply to failures caused by acts of God or as a result of any abuse, misuse, abnormal use, or use in violation of any applicable standard, code or instructions for use installations, including, but not limited to, those contained in the National Electrical Code, the Standards for Safety of Underwriters Laboratory, Inc., Standards for the International Electro-technical Commission, Standards for the American National Standards Institute or, in Canada, the Canadian Standards Association. ZLight reserves the right to examine failed bulbs to determine the cause of failure and patterns of usage. The date of purchase and bulbs installation date must be verified to validate the elapsed operating hours if a warranty claim is made. If bulbs are not validated, the bulbs date code will be used to establish elapsed burning time based on estimated usage.

 

The foregoing warranties constitute the sole and exclusive Replacement of the Purchaser and the sole liability of ZLight for bulbs warranties. NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS MADE OR IS TO BE IMPLIED. In no event shall ZLight be liable for any other costs or damages including lost profits, incidental, special or consequential damages.

 

To Make a Warranty Claim:

Retain the failed products and notify your ZLight sales representative with thirty (30) days of the failure. This warranty extends only to Purchaser. However, ZLight will honor, under the terms of this Limited Warranty, valid warranty claims made by Purchaser for the Replacement set forth above as a result of warranty claims made to Purchaser by its customers and indirect customers.